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a week ago
"Troubles at every stage. 1) They don't sell real estate at the original price. After receiving several offers to buy, they raised the price twice, each time by 10%. 2) Several buyers are invited to view at the same time to increase the excitement. 3) During the viewing, the walls were being painted and painters were present, so it was impossible to calmly and carefully inspect the object. 4) As a result, we agreed to purchase the property at a price 5% higher than the original price, although the cost of cosmetic repairs did not exceed 1% of the value of the property. 5) As it turned out, a Spanish representative is needed to sign a contract at a notary for a foreign citizen. It is needed to help with the payment of property transfer tax and registration of documents. Alejandro told the notary that he was ready to become my representative and allowed him to be included in the real estate purchase agreement as my legal representative. He also assured me that he would help me with the payment of the property transfer tax and registration of documents. 6) After signing the contract and paying the money, I received the keys to the object and for the first time carefully examined the object. It turned out that the plumbing in the house was in poor condition, two taps were leaking, and the faucet was completely rusted. Alejandro promised to help me write a complaint to the seller so that the seller would replace the taps and mixer. As a result, I did not receive any help from Alejandro and I had to buy a mixer and taps myself. And the seller only called a plumber to replace the taps. 7) A few days later I noticed that the cupboard under the sink was also rotten. After self-analysis of the cabinets, it turned out that the bottom of all the internal walls of the cabinet were covered with mold! Alejandro again promised to help me write a complaint to the seller, but also did not help in anything. I myself had to explain to the seller and demand the replacement or repair of cabinets. As a result, after two weeks of proceedings, the cabinet was repaired. 8) During the signing of the contract at the notary, I was told that in about a week I should receive the original contract and it would be necessary to pay tax. But I did not receive the contract either in a week, or in two, or in three. During this time, I asked Alejandro several times if he received any calls or messages from the notary. To which Alejandro answered me that no he received no calls or messages from the notary. As it turned out later, the notary tried to call Alejandro 4 times, but to no avail. 9) On the 25th day after signing the contract, Alejandro told me that he received a call from the notary and that I need to pay the notary. Which I did the next day. On the 28th day after signing the contract, Alejandro told me that he had filled out the form for paying the tax and that I urgently needed to transfer the money for the tax to his account! On the 29th day after signing the contract, I transferred the required amount to Alejandro's account. 30 and 31 days after the signing of the contract were days off. 10) As a result, on the 32nd day after the signing of the contract, Alejandro told me that I did not transfer the amount to him in time to pay the tax, that the deadline for paying the tax had already expired and that it would be necessary to pay a fine for the delay. After my indignation that he only told me on the 28th day that the money would first need to be transferred to him, he replied that he was no longer my representative and would not help me in anything else! After that, he formalized on the website of the tax service an official refusal of my representation on the issue of tax payment, thereby simply deceiving and throwing me ..."
4 months ago
"I bought the house through Puerto Home and everything went very well, they were very patient and after a few months I managed to have my house. Thank you so much"
10 months ago
"I have made a sale with the advisor Candelaria and it has been the best decision I have made. He is the kindest person I have ever met in real estate. Committed and dedicated. He solves the problems you have and explains all the necessary things very well."
a year ago
"Cande is a sweetheart. Very professional, always has time to answer any questions you might have. It guides you through the entire process. Excellent. Buying the house with her changed our lives. Cande is lovely. She is very professional, and always makes time to answer any questions or doubts you might have. She walks you through the whole process. Fantastic. Buying the house with her has changed our lives. Thank you Cande."
8 months ago
"Fantastic service, they resolved in a very attentive and professional manner. If you want to go to a real estate agency, this would undoubtedly be the best option."
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